Legal

Privacy Policy

Effective date: 1 January 2026

Intrade Australia Pty Ltd (Intrade, we, us, our) is a recruitment and talent placement business that connects tradespeople, apprentices and industry professionals with employers across Australia and, through our Trans-Tasman programme, New Zealand. We take the privacy of the people we work with seriously and handle personal information in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to our website at intrade.com.au, our Briefing blog, our Earnings Calculators (Australia and New Zealand), our Apprentice tools, our Contact Us forms, and any other service we provide.

1. Who we are

Intrade Australia Pty Ltd is the entity responsible for the personal information collected through our website and recruitment services. If you would like to contact us about your privacy, email privacy@intrade.com.au.

2. Information we collect

We only collect information that is reasonably necessary for our recruitment and talent placement activities. The types of information we collect include:

Information you give us

Contact details: name, email, phone number, suburb or state, and preferred contact method.
Work details: trade or professional role, years of experience, qualifications, licences, tickets, certifications, employment status, current or expected pay and availability.
Apprentice details: year of apprenticeship, trade, training organisation and employer (where relevant).
Employer details: company name, industry, location, roles you are hiring for and team size.
Trans-Tasman information: residency, visa or work rights status, and NZ or AU licence recognition details where you ask us to assist.
Calculator inputs: role, experience, region and rate information you enter into our Earnings Calculators to generate an estimate.
Communications: messages, CVs, resumes, portfolios or other content you send us through forms, email, SMS or phone.

Information we collect automatically

Device and usage data: IP address, browser type, device type, pages viewed, referring site, date and time of visits, and interactions with the site.
Cookies and similar technologies: to keep the site working, remember your preferences, and measure how content performs.
Analytics data: aggregated data about how visitors use the Briefing, the calculators and the contact forms so we can improve the experience.

Information from third parties

Referrals from employers, recruiters or training organisations who introduce you to us.
Publicly available information, such as professional profiles on LinkedIn or trade body registers, where relevant to a role.
Reference checks and verification services, where we need to confirm qualifications, licences or prior employment as part of a placement.

We do not seek to collect sensitive information (for example, health information) unless it is directly relevant to a placement and you have given us consent, or we are required or authorised by law to collect it.

3. How we use your information

We use your personal information for the following purposes:

To match tradespeople, apprentices and professionals with suitable roles and employers.
To contact you about opportunities, callbacks, interviews, offers and onboarding.
To provide earnings estimates through our Australian and New Zealand calculators and to improve the accuracy of those estimates over time.
To support Trans-Tasman moves, including licence recognition and relocation guidance.
To deliver the Briefing blog, respond to enquiries, and send information you have requested.
To verify identity, qualifications, licences, work rights and references as part of a placement.
To operate, secure and improve our website and services, including analytics and fraud prevention.
To comply with our legal obligations, including record-keeping, workplace laws and responding to lawful requests.

4. Direct marketing

We may send you information about roles, industry insights, earnings updates or Intrade services by email, SMS or phone if you have asked to hear from us, or where we are otherwise permitted to do so. Every marketing email includes an unsubscribe link, and you can opt out at any time by emailing privacy@intrade.com.au. Opting out of marketing does not stop us contacting you about an active placement or enquiry.

5. Who we share information with

We only share personal information when we need to in order to deliver our recruitment services, run our business, or comply with the law. The main recipients are:

Employers and hiring managers we introduce you to for a role you have shown interest in. We will only share a CV or profile once we have your permission.
Training organisations and host employers where relevant to an apprenticeship placement.
Verification and reference providers used to confirm qualifications, licences, work rights and prior employment.
Service providers that help us run our website, cloud hosting, email, SMS, analytics, customer support and security. These providers are bound to protect your information and only use it for the purposes we set out.
Professional advisers such as lawyers, accountants and auditors, where necessary.
Regulators, courts or law enforcement where we are required or authorised by law to disclose information.
A buyer or successor in the event of a sale, merger or restructure of our business, subject to confidentiality safeguards.

We do not sell your personal information.

6. Overseas disclosure

Some of our service providers, and some employers we work with through the Trans-Tasman programme, are located outside Australia, including in New Zealand and other countries where cloud infrastructure is hosted. When we disclose personal information overseas, we take reasonable steps to ensure it is handled in line with this policy and the Australian Privacy Principles.

7. Cookies and analytics

We use cookies and similar technologies to keep the site working, remember preferences, and measure how people use the Briefing, the calculators and the contact forms. You can disable cookies in your browser settings, but parts of the site may not work as expected. We use analytics tools to produce aggregated reports about site usage; these reports do not identify you personally.

8. How we store and protect information

Personal information is stored in secure cloud environments with access controls, encryption in transit, and logging. Only authorised staff and service providers who need access to do their job can see it. We review our security practices regularly and take reasonable steps to protect information from misuse, interference, loss and unauthorised access, modification or disclosure.

9. How long we keep information

We keep personal information for as long as we need it for the purposes set out in this policy, including to stay in touch with candidates about future roles, to meet our legal and tax obligations, and to deal with any disputes. When we no longer need your information, we will delete it or de-identify it.

10. Your rights and choices

You can ask us to:

Access the personal information we hold about you.
Correct information that is inaccurate, out of date or incomplete.
Stop sending you marketing communications.
Delete your information, where we are not required to keep it by law or for a legitimate business purpose.

To make a request, email privacy@intrade.com.au. We may need to verify your identity before we act on a request. We will respond within a reasonable time, usually within 30 days.

11. Complaints

If you think we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first at privacy@intrade.com.au so we can try to resolve the issue. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.

12. Children

Our services are directed at adults and people of working age, including school leavers entering apprenticeships. We do not knowingly collect personal information from children under 15. If you believe we have collected information from a child without proper consent, please contact us so we can remove it.

13. Changes to this policy

We may update this policy from time to time to reflect changes in our services, technology, law or business practices. The effective date at the top of the page shows when this version took effect. If we make a material change, we will let you know through the website or by email where appropriate.

14. Contact us

For any privacy enquiries, requests or complaints, contact:

Intrade Australia Pty Ltd
Privacy Officer
Email: privacy@intrade.com.au